Privacy policy.

Last updated: [date to confirm]

Who we are

This privacy policy explains how NOTTO ("we", "us", "our") collects and uses your personal information. NOTTO operates the restaurants at 1 Broadgate (Finsbury Avenue, London EC2M 2QS), 198 Piccadilly (London W1J 9EZ) and 4 Henrietta Street (London WC2E 8PS). [Registered company name, number and registered address to be confirmed.]

If you have any questions about this policy or your data, contact us at [email protected].

What we collect

Depending on how you interact with us, we may collect:

• Contact details you give us, such as your name, email address and phone number, when you book a table, order online, sign up to our newsletter, join our loyalty scheme, or make an enquiry.
• Order information when you order online or use catering, including what you ordered and when.
• Loyalty information if you join our scheme, such as points earned and rewards redeemed.
• Technical information collected automatically when you visit this website, such as your device and browsing data, through cookies and similar technologies.

How we use it

• To take and manage your bookings, orders and enquiries.
• To run our loyalty scheme and provide rewards.
• To send you marketing, such as our newsletter, where you have agreed to receive it. You can unsubscribe at any time.
• To improve our website, food and service.
• To meet our legal and regulatory obligations.

Who we share it with

We use trusted third parties to run parts of our business, and share only the information they need to provide their service. These include:

• Our online ordering provider [Square / to confirm].
• Our loyalty and CRM provider, Leat.
• Our booking provider and email/marketing provider [to confirm].

We do not sell your personal information. [Full list of processors and the safeguards in place to be confirmed with legal review.]

How long we keep it

We keep your information only as long as we need it for the purposes described above, or as required by law. [Specific retention periods to be confirmed.]

Your rights

Under UK data protection law you have rights over your personal information, including the right to access it, correct it, delete it, and object to certain uses. To exercise any of these, contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website uses cookies and similar technologies to function and to understand how the site is used. [A full cookie list and consent mechanism to be added before launch if analytics or marketing cookies are used.]

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.